Delivery Information

Please Note :  Most of our products are Large sheets and they can only be delivered either by pallet delivery or Direct Courier (Van) (unless agreed otherwise).

The delivery prices reflect this type of delivery, so if you are order only 1 sheet, be prepared to pay the delivery costs.

If you are so amazed by our unique fretwork and 3D wall panelling and decide to purchase them we can ship a limited amount of parcel sizes (up to 600mm x 1000mm) via FedEx.

However, most of our Fretwork and wall panelling is of a large size (2440mm x 1220mm) and as a result of this, we ( and you ) need to make sure they are delivered securely and safely without damage.

We will make sure that the order packed securely on a pallet and the delivery cost may have to be calculated by weight and your location, or we will deliver via a same day courier (DOOR TO DOOR). 

Your items will either be delivered via our preferred same day courier service or pallet delivery service, whichever is the most economical way to deliver your items, we assure you we always use the cheapest form of delivery at our disposal.

If the order is of multiple sheets and requires a pallet for delivery to domestic property, you MUST arrange for either a FORKLIFT or have someone to help offload from the wagon on the day of the delivery, the drivers will help wherever they can but do sometimes need help offloading large items.

We will always contact you if it is required to discuss individual orders. If you are local to us you may pick up if you have suitable transport.